USAID-Health for Life Project is seeking “IT Specialist” candidate for the USAID-Health for Life (H4L) Project which is a five-year (2012-2017) project financed by USAID and working primarily in coordination with the Government of Nepal’s Ministry of Health and Population (MOHP). As a result, H4L has a significant national presence to support the testing and roll-out of national-level policies, guidelines and programs. In addition to the national focus, the Project covers 12 districts in the Mid-Western Development Region; 3 in the Western; one each in the Eastern, Central and Far-Western Regions; and in 10 (Dolakha, Dhading, Gorkha, Kavre, Makwanpur, Nuwakot, Ramechhap, Rasuwa, Sindhuli and Sindhupalchowk) most earthquake affected districts to strengthen district and village health systems and help identify and implement best practices. H4L collaborates with a wide range of stakeholders, including academic and research institutions, training centers, media partners and civil society.
The primary goal of H4L is to strengthen the Government of Nepal’s capacity to plan, manage and deliver high-quality and equitable family planning, maternal, newborn, and child health services. H4L activities directly address key health system constraints in the following areas: local health systems governance, data for decision making and evidence-based policy development, human resources management, quality improvement systems, and knowledge and behavior change. This position will be based in Kathmandu, Nepal.
Responsibilities:
- Manages the use and maintenance of technology required for day to day operational support of H4L.
- Implementation and maintain Windows Servers, Network infrastructure , ISP consultancy, router, Ethernet switch and PBX phones, Power backup, generators and maintain spare parts and hardware repairs and restoration.
- Setup, maintain, and support the IT infrastructure and equipment for H4L offices in Kathmandu, Nepalgunj, Dhading, Kavre and Dolakha.
- Ensures Windows and other software is licensed, patched, maintained and properly usable.
- Ensures information is backed up and maintained in accordance with RTI standard policies and procedures.
- Configure and hardware level trouble-shoot of servers,laptops, desktops, printers and other IT equipment’s.
- Monitoring, reporting and investigation of IT related tasks as requested by RTI home office.
- Work under the supervision of Operations Manager for daily operations as well as under the supervision of RTI ITS Asia Pacific Regional Support Manager for any technical or compliance matters.
- Assist and train IT Assistant for effective and efficient service delivery of IT in day to day office operation.
- Train H4L staffs to work around newer and older technologies as implemented by RTI in daily use.
- Perform other duties as required.
Qualifications and Experience:
- Bachelor’s degree in Computer Science or related field.
- Minimum of 3 years of experience supporting and troubleshooting a wide range of IT Infrastructure systems (Windows PCs, servers, printers, scanners, backup devices and networks or similar work environment in Nepal)
- Solid knowledge and understanding of Windows 7, Windows Server 2008 and MS Office 2007/MS Office 2010 (including Outlook, Word, Excel, and Power Point)
- Having skills and knowledge in developing and maintenance website and database system
- Demonstrated experience troubleshooting network issues.
- Knowledge of Symantec Backup Exec, NAS and disk encryption is considered an asset.
- Strong interpersonal skills and ability to work as part of a team.
- Must possess excellent oral and written communication skills and fluency in English and Nepali.
To Apply: Qualified applicants should submit a resume with contact information to Operations Manager, Health for Life (H4L), P.O. Box: 3172, Lalitpur, Nepal or email:marora@rti.org with ‘IT Specialist’ in the subject line. Deadline is 4th October 2016;however, applicants are encouraged to apply as soon as possible. Only short listed applicants will be contacted. Telephone inquiry will not be entertained.